We research our suppliers to do our best in providing our customers a clean burning eco-friendly experience. Our fragrances are phthalate and paraben free and we use wooden wicks that are ethically sourced from US-based Forest Stewardship Council Certified Mill.

Queen City Posh sells aromatic wooden wick soy wax candles.

Orders will be processed within 3 business days. Please allow additional processing time during major US holidays. For processing information click here processing time

Once your order is placed you will receive an email confirmation with tracking number. Didn't get one? Email us at queencityposh@gmail.com. Please allow 3 business days for packaging before sending email. For shipping policies click here shipping policy

Candles candles can soften or melt when shipping in warm temperatures. Queen City Posh is not liable if candles melt when subjected to warm temperatures for long periods of time. We strongly advise that you have your package delivered to an air conditioned location or indoor mail location such as as a P.O. Box or office. Closely watch your tracking number or arrange to have someone collect your package as soon as it is delivered. Melted items do not qualify for a refund or exchange. For refund policy click here refund policy

If your candle has turned yellow don't worry! This is normal with candle usage as our candles do not contain any dyes.

To light, tilt candle slightly and let the flame draw across the length of the wick.

The first time you burn your candle, let the wax melt evenly to the edges (generally about 60 minutes), to prevent “tunneling".

Trim the wick to 1/4" tall before each use and keep the wax clean from any charred wood or debris.

Place candle on a stable heat resistant surface and away from drafts.

Avoid burning your candle for more than 3 - 4 hours at a time.

Never leave a burning candle unattended; be sure to place it away from any flammable objects.

Keep candles out of the reach of children and pets.

Use a candle snuffer to extinguish flame to keep wick from moving from the center and to prevent wax splatters.

Please note if wick is trimmed to low flame may appear to go out. If flame is too high, try trimming wick and relight candle.

Yes! Use lowest temperature setting of electric candle warmer and follow manufacturer safety precautions.